Making a Claim

sydney

MAKING A CLAIM

If you need to make a claim, don’t worry – we’ve tried to make it as simple as possible.

You can find full details of the Claims Procedure on page 3 of the Insurance Policy.

To obtain a claim form, please contact:

Fogg Travel Insurance Services Limited
Crow Hill Drive, Mansfield
Notts. NG19 7AE

Telephone: 01623 631 331

You should quote “Top Up My Cover Cancellation Insurance”.

Please note that it is a condition of your policy that you notify us of your intention to make a claim within 31 days following the settlement date of your claim under your main travel insurance policy.
When you contact us please ensure that you have the following information available to you as we will require it to process your claim:

  • Your Policy Reference;
  • A copy of your certificate of insurance;
  • A copy of your claim settlement letter or e-mail from your travel insurance company, which must state the amount settled, date of settlement and the excess deducted;
  • A copy of the certificate of insurance showing the amount of cancellation & curtailment cover per insured person, the period of insurance and the persons covered for your main travel insurance policy.