MAKING A CLAIM
If you need to make a claim, don’t worry – we’ve tried to make it as simple as possible.
You can find full details of the Claims Procedure on page 3 of the Insurance Policy.
To obtain a claim form, please contact:
Fogg Travel Insurance Services Limited
Crow Hill Drive, Mansfield
Notts. NG19 7AE
Telephone: 01623 631 331
You should quote “Top Up My Cover Cancellation Insurance”.
When you contact us please ensure that you have the following information available to you as we will require it to process your claim:
- Your Policy Reference;
- A copy of your certificate of insurance;
- A copy of your claim settlement letter or e-mail from your travel insurance company, which must state the amount settled, date of settlement and the excess deducted;
- A copy of the certificate of insurance showing the amount of cancellation & curtailment cover per insured person, the period of insurance and the persons covered for your main travel insurance policy.